RABEATZContactThis policy explains what personal data RABEATZ collects, why, and what you can do about it. It covers rabeatz.net, our beat pages on beats.rabeatz.net, and the emails we send.
Who is responsible
Aleksandr Romanenko (FOP), trading as RABEATZ, an individual entrepreneur registered in Ukraine, is the controller of your data. Contact for anything privacy-related: [email protected]
What we collect
When you buy a license. We get your name, email address, country, the beat and license you bought, the price, and the order number. FastSpring, our reseller, collects your payment details and never shares your card details with us.
When you download a free demo. We get the email address you enter, so we can send you the file and follow up about the beat.
When you write to us, by email or direct message, we keep the conversation so we can reply and remember the context.
When you visit our pages. We count visits and actions such as opening a page, playing, finishing or downloading a beat, and clicking Buy, together with the time, your approximate country, your network provider and your browser type. We don't use cookies, and we don't store your IP address.
When you open our emails. Our emails contain a small image and links that pass through go.rabeatz.net. This tells us whether an email was opened and which links were clicked, with the same approximate data as above. Some mail apps open emails automatically, so this is only a rough signal. We use it to check that our emails actually arrive and aren't going to spam, and to see which beats and links you're interested in, so we don't send you things you don't care about. If you'd rather not be counted, turn off automatic image loading in your mail app. The email will still work, and links still take you to the right place.
Artists we reach out to. If we contact you about beats, we keep the public information from your artist profile (name, profile links, genre) and the history of our conversation.
Why we use it
- To deliver your order and your license agreement, and to resend files if you lose them. This is necessary to perform our contract with you.
- To keep a record of licenses and sales, as accounting and tax rules require.
- To answer your messages and provide support.
- To send a few follow-up emails about a beat you downloaded or bought, for example checking that the files arrived, or letting you know about stems or a bigger license. You can stop these at any time by replying "stop" or using the unsubscribe link. This is based on our legitimate interest in following up with our own customers.
- To understand which beats and pages work, so we can make better music and pages.
We don't sell your data and we don't use it for advertising profiles.
Who we share it with
We only use services we need to run the business:
- FastSpring, which processes payments, taxes and receipts.
- Cloudflare, which hosts our websites and audio, runs go.rabeatz.net, and forwards email sent to our addresses.
- Google Workspace / Gmail, which we use to send and receive email.
- GoatCounter, a privacy-friendly visitor counter without cookies, used on some older beat pages.
These providers may process data outside your country, including in the United States, under their own safeguards for international transfers.
How long we keep it
- Orders and license records are kept for as long as the license can be used, which is at least 10 years, so we can always confirm that your license is valid.
- Page and email statistics are kept for up to 24 months.
- Other data, such as conversations and demo download emails, is kept until you ask us to delete it, or until it's no longer needed.
Your rights
You can ask us to show you the data we hold about you, correct it, delete it, or stop using it for follow-up emails. Email [email protected] and we'll reply within 30 days. We may keep license and sales records when the law requires it, or when they are needed to confirm your license.
If you live in the EU or UK, you can also complain to your local data protection authority.
Children
Our services aren't meant for children under 16, and we don't knowingly collect their data.
Changes
If we change this policy, we'll update the date at the top. For important changes, we'll let customers know by email.